Estate Agents Rainham, Property Valuations, Medway, Kent
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Independent Estate Agent
Tel: 01634 363606

Testimonials

If you would like to leave a review of our business, then please email us or check us out on Google or Yell.com where you can see more.

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Absolutely brilliant estate agents

A big thank you to Darren, Dawn and the team who have been utterly amazing from start to finish. And after a difficult link in our chain, they went above and beyond to get us exchanged and completed. I would recommend them to anyone knowing they would be in very safe hands every step of the way. 

Jade H

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Fantastic estate agents

I wouldn’t hesitate to recommend Pollard’s to anyone. Their customer service is first class and they are on top of every detail to ensure your sale and purchase are as smooth as can be. At what could have been a very stressful time, the team were polite, friendly, efficient and kept us in the know at every turn. From the first valuation appointment to exchange and completion, they have been brilliant. Really excellent service and a great team. You can’t go wrong by choosing them. 

Helen P

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Kind, caring and professional

Although I work for Pollard’s I do not get involved with the sales progression side of things. I have seen many happy customers, who are full of praise for us, but now, being a client myself, I have witnessed and felt the gratitude towards Dawn and Darren for all they do. They have gone over and above with pushing the sale through and chasing solicitors and reassured me that things would work out. They are hard working, kind and really do care. It is not just a job to them. It is a vocation. I know that I am a member of the team but really can not recommend them enough. They are lovely people and, as cheesy as it sounds, they love to make dreams come true. 

Karen A

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Highly recommend this wonderful estate agent

Highly recommend this family business estate agent. Very professional and caring. Very knowledgeable and always happy to help. Much better than all of those big franchises estate agents that are just after your money. Thank you to the whole team.

Laura B

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Excellent Service, very prompt and efficient

We purchased our home through Pollard Estates and we could not have asked for a better service. From the get go, Dawn and her team were top class. They were very prompt and respond to our queries and concerns very quickly and kept us informed all the way. No queries and concerns were too small for them to respond to and the service was very efficient personalised.

Top quality team and we highly recommend them. 

Jermaine B

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Made our property sale bearable

Thank you so much to the staff at Pollard Estates especially Dawn who made the process of selling my parents house a smooth one. We lost our mum recently to cancer and dad wanted to sell the property it was a very sad and surreal occasion Dawn and Darren guided us through the process with such empathy and care. Unlike the large corporate estate agents whose only goal is to achieve targets Pollard Estates is a family run business and act in their clients/vendors best interest. 

Katrina E

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Great to work with and wouldn't hesitate to use again

Fantastic communication, fantastic response rate and a really reliable estate agents. No nonsense approach which was amazing on a complicated chain.

Brilliant and thank you.

Ben W

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Amazing

Absolutely amazing from start to finish. They’re with you every step of the way. One of, if not the best we have ever used. They were all brilliant. Dawn Darren, Lisa. We can not thank them enough.

Mandy H

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Above and beyond

From start to finish Lisa, Dawn and Darren went above and beyond to enable us to secure and complete on our house purchase. Nothing was too much “even when sometimes our emotions ran high ;)” they were friendly, professional, realistic and down to earth. I can’t thank them enough and I would highly recommend these guys for a sale and a purchase.

Kaj D

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Amazing Service

Fantastic service, helped us every step of the way. Without the constant hard work from Dawn we wouldn't have got the house we wanted. The whole team did a brilliant job, above and beyond any other estate agents. They commit their time to making sure you get the service you need. Thank you Darren, Dawn and Lisa.

Dan S

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Amazing service yet again!

Fantastic service once again by Pollard Estates! I always feel I’m dealing with individuals that care and understand how stressful selling and buying a house can be. They take the time to guide you through offering advice from their years of experience of selling homes. I really feel they went above and beyond to provide an individualised service and marketed by home really well. If I ever move home again I will not hesitate to use their service again and would recommend them to anyone. 

Sarah K

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Absolutely faultless!

I recently had to sell my parents house and was unsure wether to use one of the larger estate agents but chose Pollard’s because of a few recommendations and I am so glad that I did! The service they provided was faultless with lots of communication and updates on the progress of the sale, Lisa was brilliant and dealt with us with compassion at what was a very difficult time for us all. Would 100% recommend them to sell your property - thank you Lisa, Darren and Dawn.

Sally H

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My go to estate agents

Would always look to sell with Pollard’s. And will be the first place I look to buy too. 

From Darren looking after my interests and helping me with things I didn’t understand, when buying my first home, to Lisa guiding me through my bumpy path on the sale of my latest, with plenty of patience and advice.

Very professional and efficient team. And a very caring, and approachable family. Cannot recommend highly enough.

Alex V

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Outstanding Estate Agent 

Family run business who are very understanding and thoughtful. Nothing was too much bother and never felt I was being a nuisance when I phoned them... not like sone of the bigger Estate Agents. Thoroughly recommend.

Margaret M

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Highly recommended

Pollard’s were fantastic. We brought a house through them and they were brilliant throughout, especially Dawn. Great family run business who are always willing to go above and beyond to help you. Would definitely recommend, wouldn’t use anyone else.

Emma W

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Best Estate Agents Ever!

What an amazing estate agents!! A family run business with everything you need. I bought a house off of Pollard’s and from the first time we spoke they was just amazing!! Everything you would want from an estate agent and much more, trust me you won’t be disappointed. You’re not just treated like a number, you are treated like an actual person. You cannot fault their work, they are dedicated and genuinely want to help you, they go out of their way to make sure your ok! I would never have got my house if it wasn’t for Pollard’s. Thank you so much!

Claire G

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Professional, highly recommended

First enquiry was made and responded to quickly and professionally by submitting photographs for distanced valuation, no pressure was applied just simple straight forward communication. 

Eventually made the decision to go on the market and the selling price was spot on the valuation which was given. 

Pollard’s know the market and are professional but still offering a personal service. 

Throughout the sales process they kept us informed and led the way on communication between the chain.

I would highly recommend the whole team particularly Lisa who provided a source of knowledge and calm during the moving process.

Hollie A

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Pollards sold our house for good price and were professional throughout. Would thoroughly recommend.

Pollards were most professional from start to finish of our sale. If you want an estate agent to keep you regularly updated on progress, any issues in your chain and to chase parties then the team at Pollard’s wont be beaten in my opinion. Darren, Dawn and Lisa were first rate.

John N

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Great family run business which goes the extra mile for their customers

Just like to say a massive thank you to the team at Pollard Estates for selling our house. We initially signed up with 2 other agents, who both offered poor customer service, advice and lied to us.

It was not until we signed up with Pollard Estates that we really noticed the difference in service and interest in our property. We were regularly updated from the team which we never had from the other 2 agents. The team were so responsive to our questions even over the weekend. After we agreed the sale there were still many obstacles to jump through and the team, especially Dawn were straight on the case to sort any issues that happened along the way, often due to the incompetence of other agents in our chain. If it was not for Pollard’s getting us over the line we would still been waiting to complete the sale. A great family run business which goes the extra mile for their customers. Well done team Pollard’s. 

Lisa and Steve P

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In the most challenging times they were nothing short of Fantastic. Thank you Pollards.

I do not post many reviews, however Pollard’s deserve the glowing review for the way they dealt with the sale of our property. We choose Pollards due to their friendly nature and the added personal touch they brought when we first met in July 2019. We had been with another agent prior to this who simply did not perform and the moment we went with Pollard’s it jut felt right. The team of Dawn, Lisa, Darren and Karen were all just lovely and if you needed anything they were all available to assist. Special thanks must go to Lisa and Dawn who over the course of the sale became more friends than estate agents. In a strange way I will miss speaking to them on a regular basis. They are all the most lovely of peoples and they pride themselves on the service they deliver. In my opinion this is the best agents I have ever dealt with. They are all so lovely. Thank you all so much for support in selling our property in the most challenging of times.

Chris, Sheena and the family of G

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Don’t Go Anywhere Else

We asked Pollard’s to market our property after a very lacklustre effort from another agent and they were dynamic and focused from the start. Their communication is excellent, with regular contact and updates, and they went above and beyond in overcoming particular difficulties we encountered during the course of the sale. They really were remarkable in that respect. Their professional, friendly attitude and patience in dealing with demanding clients helped secure the sale in difficult circumstances this year. We thoroughly recommend them.

David M

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Amazing! Professional, approachable and trustworthy. First class 

Today I completed on the sale of my home and purchase of my dream home, all done With a professional and personal touch from Pollard’s Estate agent. Lisa was my contact and she was amazing. Always there, answering my silly questions, following Things up And putting my mind at ease. She was approachable and I trusted her completely. Lisa is one person in the team. Dawn and Darren were also there making sure we had information when Lisa was otherwise engaged. I couldn’t have asked for a more professional service and friendly people to help me through this scary process. Lisa, Dawn and Darren thank you for all your help, understanding and persistence we are forever grateful.

Jackie P

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Professional, personable and respectful, great team...

Delighted to share that Pollards gave both a professional and personal service whilst dealing with the sale of my late parent's house. The journey was an emotional one for me, but Dawn, Darren and Lisa were so understanding and supportive through out the process, specifically in dealing with accompanied viewings as I lived too far away to attend myself. The house sold very quickly and I very much appreciated the care and respect shown to both the family home and to me. Highly recommend these guys...

Julie S

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Simply the best - Even this buyer thinks so!

It probably isn't usual that buyers are blown away by the services of the estate agents selling a property, but this has been my experience with Pollards Estates. The incredible levels of communication, professionalism and warmth was remarkable and unlike anything I have ever experienced. Dawn, Darren and Lisa, you were all wonderful with my purchase, even as you were essentially working for your sellers. I am very grateful for all your efforts on my behalf; from the calls even on Sundays, to your accommodation of my many requests to access the property and just for being so personable. Thank you once again.

Abimbola A

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Fantastic service from a family run estate agents - highly recommend

After buying through Pollard’s a few years ago, when it came to selling our house, it was a no brainer to go back to Pollard’s. From valuation to completion, they offer amazing customer service, and great advice and support too. We hope we’ve now found our forever home, but if we do sell again, we’ll be ringing Pollard’s!

Laura G

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Proactive & Friendly

As a purchaser Pollard Estates were not acting on my behalf, however, they were very proactive and friendly in keeping the whole process moving forward and myself informed. Certainly if I look to move in the future I would use them as my estate agents.

Janine W

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Highly recommend

We have just completed the sale of our house with Pollard and we can’t recommend them enough. They are a really friendly team and very helpful. From start to finish, they really did a fantastic job.

Gemma F

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First class service

We recently used Pollards to sell my mothers house. From the first contact to completion of the sale we found them to be very helpful, accommodating and understanding of our situation. I can honestly say the I would not recommend using any other estate agent for sale or purchase of a property. 

Bronwyn W

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Skilful and knowable Estate agents 

We have had, wonderful service and advice throughout the sale of our property with pollard estates. 

They have made each step, so easy and gave us the confidence to enter the housing market again, as it has been 34 years since we last moved.

We can thoroughly recommend Darren and Dawn Pollard for their personal and friendly service they have given us, and they have made the whole experience less stressful. 

They definitely warrant a 10 out of 10 recommendation.

Brennan B

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Pollard Estates Independent Estate Agent

Excellent service, knowledgeable staff, we appreciated the good advice they gave us. We were very happy with the length of time it took for our property to sell and complete in very challenging times. We wouldn’t hesitate to recommend Pollard Estates.

Jan W

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Well done

Darren and Lisa were very helpful and polite. My Mum had died, so they made it easier for me to Sell her House. They were efficient and had a Buyer that same afternoon. They will help you to find a Solicitor to help with your Sale and/or Purchase, but (Caveat emptor), there is a Charge of £150 + £30 VAT for that Service.

Richard C

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Very impressed with the services of Pollard Estates

Dawn, Darren and Lisa did a fantastic job, marketing our property. Regular updates regarding the progress of the sale were given right up to completion. This independent company provided a friendly service and I would thoroughly recommend them.

Alan K

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Great experience

Great service from Pollard's Estate Agents. Professional, knowledgeable staff who kept us updated on progress throughout the process. Would recommend.

Claire P

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Excellent service

Absolutely fantastic service from start to finish. Couldn’t recommend Pollard’s enough. Constant information and updates until the very end. You won’t get that with any other high street or online estate agent that’s for sure!

Jenni C

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Pollards Flat Sale

Excellent service very professional. Pollard’s kept us informed at all times.

A pleasure to do Business with. It was the second time we have used them and I would recommend them for buying or selling.

Julie B

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Friendly and Professional

Pollard Estates are the nicest and most friendly staffed agents around from start to finish has been a breeze. All issues whether small or large have been dealt quickly and efficiently. Some agents require you to constantly call and chase them up however pollard estates have always kept me up to date they always call but if they cannot get through they professionally send an email. Highly recommend Pollard Estates they treat you like family.

Raj B

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Excellent

Excellent local agent and worked with all parties to get a deal done. Great communication, professional and honest. Thank you for all your hard work and support.

Kathryn H

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Pollard estates

My wife and I recently sold our property using Pollard Estates.

I really couldn’t fault them in any area of our sale, they where professional from the moment we first met them when putting our property on the market until the very end when handing us the keys. They really did go above and beyond to make this sale happen putting themselves out to help. Always friendly and give advice when needed, never for one moment didn’t think they didn’t care. I would recommend them to any member of my family or friends. 

Thanks again to Pollard Estates.

Tom E

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Great professional team

What a great team they are at Pollard’s. Always willing to help and keen to sell the property. Good service and professional team. The service this time was just as good as previously.

Sarah D

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Pollard Estates
34 Station Road,
Rainham,
Kent ME8 7PH

T: 01634 363606

Email us

© 2022 Pollard Estates, Rainham, Kent ME8 7PH